Shopify + Salesforce integration mapped to your data model
We connect Shopify to Salesforce so customers, orders and products land on the right objects, and your reps, service team and automation see the same story.
- Custom or middleware-based
- Shopify and Shopify Plus
- From $90/hr
Test drive our developers. 3 guaranteed hours of free Shopify work.
Hand us a real task and our senior engineers do the first 3 hours on us. No obligation to hire us, just a straight look at how we work.
- Review your integration
- Fix a sync bug
- Plan the data flow
- Check error handling
Salesforce knows the customer. Shopify handles the transaction.
The hard part of this integration is not moving data. It is deciding which Salesforce objects each Shopify record belongs on, and which system wins when both are edited.
A B2C store and a B2B store need very different answers. We get them agreed before anything is built.
Questions we settle first
- Person accounts, or accounts with contacts
- Orders, opportunities, or both
- Which fields Shopify may overwrite
- Who owns each record, and who it is assigned to
Where each Shopify record usually goes
Customers
Person accounts for B2C, or accounts with contacts for B2B. This choice affects reporting, so we confirm it with you first.
Orders
Synced as orders, or as won opportunities, depending on how your team reports revenue.
Products and price books
Shopify products map to Salesforce products so line items can be reported by what was sold.
Cases and service
Order history on the customer record means support sees context instead of asking for an order number.
Quotes and B2B orders
Quote-led B2B flows can run from Salesforce into Shopify as draft or placed orders.
Duplicate handling
Matching rules stop repeat buyers from becoming repeat records.
From a Shopify order to a Salesforce record your team can use
Shopify order
Customer and lines
Match
Email to account or contact
Account and contact
Created or updated
Order or opportunity
With products
Automation
Flows, tasks, cases
Changes made by reps in Salesforce can flow back, but only on the fields you decide Shopify should accept.
What we check in your Salesforce org
Org setup
- Edition and API access
- Whether person accounts are enabled
- Whether the order object is in use
- A sandbox for testing
Rules
- Duplicate and matching rules
- Fields Shopify may overwrite
- Record ownership and assignment
Volume
- Your API request allocation vs order volume
- Batching for busy periods
- Retry rules for temporary failures
Not sure how Salesforce should model your store?
Tell us what your sales and service teams need to see. We will propose an object map and explain the trade-offs.
Talk to usFrequently asked questions
Can you integrate Shopify with Salesforce?
Yes. We connect customers, orders, products and service data between Shopify and Salesforce, with a mapping designed around your org rather than a generic template.
Do you use middleware or build direct?
We recommend the most reliable and cost-effective option for your volume. Middleware can be quick for standard flows. A direct build is often better for complex objects, B2B or heavy volume.
Does Salesforce API limit matter?
Yes. Salesforce limits API usage, so we batch and queue calls to stay well inside your allocation, especially during sales peaks.
Can reps create orders in Salesforce that appear in Shopify?
Yes. B2B quote-to-order flows are a common use case, and we design the direction and ownership of each field with you.
Does this work with Shopify Plus?
Yes, standard Shopify and Shopify Plus.
Get a quote for Shopify + Salesforce Integration
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